AFRICA’S LEADING DJI REPAIR FACILITY

  • Fast & economical drone repair, maintenance
  • Upgrade your drone with DRONEWORX
  • Service across Africa & Austral-Asia
  • DJI and major brand drones
  • Cameras, sensors, gimbals & more
  • Priority repair for commercial drones

LETS GET YOU FLYING AGAIN

STEP 1. FREE 48 HOUR ONLINE ASSESSMENT

CHECK IF WE CAN HELP

  • Complete the Assessment Form below
  • We’ll reply within 2 working days with a Free Initial Assessment or with a request for additional information
  • If we believe we can help, we’ll send you
    • A cost indication
    • A shipping reference number
    • Drop-off or transport instructions

STEP 2.48 HOUR DRONEWORX ASSESSMENT

HANDS-ON ASSESSMENT

  • We’ll contact you within two working days of your drone arriving at ED DRONEWORX with
    • Repair Assessment
    • Cost breakdown
    • Spares Availability Report
    • PEACE OF MIND GUARANTEE details for your repair

STEP 3.FIVE DAY REPAIR SERVICE

GET YOU FLYING AGAIN

  • If you authorize the repair
    • We undertake to complete the work in five working days, subject to spares availability
    • After testing, we ship your drone back
  • If you do not authorize the repair
    • We ship your drone back, or offer you a trade-in on a new drone

STEP 4.UNIQUE PEACE OF MIND GUARANTEE

WE LOVE DRONES & DRONE PILOTS

  • You might arrive as a customer, we want you to leave as a friend
  • All repairs receive a unique PEACE OF MIND GUARANTEE
  • Guarantee terms, conditions and periods vary according to the type and brand of equipment repaired
  • PEACE OF MIND GUARANTEE details are sent during step 2
WARNING. IS YOUR DRONE UNDER SELLER’S GUARANTEE ? IF YES, CLICK TO READ THIS
  • If your drone is under manufacturers guarantee, think carefully about sending it to DRONEWORX
  • Manufacturer guarantees generally do not cover the cost of repairs due to pilot error
  • The manufacturer will read your flight recorder to establish the exact cause of failure or damage
  • Guarantee claims can take months to assess. Many DJI drones are sent to China for assessment
  • If DJI refuses your guarantee claim, your drone may be sent to DRONEWORX by your seller for repair
DRONEWORX repairs are much faster, but they will negate your manufacturer warranty

STEP 1.FREE 48 HOURONLINE ASSESSMENT FORM

CHECK IF WE CAN HELP

  • Please be sure you have read and understood the above steps so you understand how we work
  • If your drone is under sellers guarantee, please read the above warning before you send us your drone repair
  • Please provide accurate information about the problem
  • The more you tell us, the more accurate we can be in our assessment

Is this an urgent request?* YesNo

Have a Repair Voucher?* YesNo

Please provide comprehensive details including the brand, model number, and month/year of purchase of your drone and all
peripherals including cameras and sensors, gimbals, flight controllers and any software or accessories you use.

Please provide full details of the problem. Tell us when it first happened, how it happened, and why you believe it happened.
If there is physical damage please take pictures and attach them below. If there is relevant video please upload it to YouTube
or another service and include the url.

Please provide information of the pilot or pilots using the drone, their age, approximate hours of flight, and the types of flight
normally undertaken.

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